Top 20 Workload Automation Case Studies: Real-World Success Stories

Workload automation plays a crucial role in helping businesses streamline operations, reduce manual effort, and enhance efficiency. From healthcare to finance, companies across different industries have turned to automation solutions to solve complex IT challenges and improve overall performance.

In this article, we explore 20 real-world workload automation case studies, showcasing how organizations of all sizes have successfully implemented these workload automation tools to optimize workflows, save time, and increase productivity.

WLA Tool	Company	Region	Industry	Use Case	Challenge	Solution	Result
ActiveBatch	Xcel EnergyCase Study: Xcel Energy Implements ActiveBatch Workload Automation	U.S.	Energy	Batch Scheduling	Overloaded job scheduling solution leading to unreliable overnight processes	Implemented ActiveBatch for cross-platform functionality and direct integration with Informatica PowerCenter	Increased productivity, eliminated overnight shifts, and improved workflow automation
ActiveBatch	First RateCase Study: First Rate Implements ActiveBatch Workload Automation	U.S.	Financial Services	Workload Automation	Inefficient manual processes and complex SLAs management	Adopted ActiveBatch for improved batch scheduling and SLA management	Enhanced process efficiency and compliance, automated 99% of workflows
ActiveBatch	Vero Skatt	Europe	Finance	Batch Scheduling	High manual processes and troubleshooting challenges	Leveraged ActiveBatch’s alerts and integrated scheduling capabilities	Improved compliance, reduced manual processes, and streamlined operations
ActiveBatch	SThree	Global	Recruiting	BYOD Provisioning Automation	– Complexity in coordinating a global IT environment with 24/7 availability. – Time-consuming manual processes. – Burden of manual BYOD provisioning requests.	– Implemented ActiveBatch’s Integrated Jobs Library for end-to-end workflows. – Automated onboarding and off-boarding. – Automated BYOD provisioning with ActiveBatch’s integrations.	– Automated 99% of BYOD provisioning requests. – Streamlined operations and reduced manual processes. – Managed 250,000 instances per day with ActiveBatch.
ActiveBatch	Graymont	North America	Lime and Stone Products	ETL and BI Process Automation	– Lack of centralized monitoring and alerting. – Batch processing success rate was only 30% due to failed jobs and dependencies. – Insufficient date/time functionality and parallel job limitations.	– Implemented ActiveBatch for centralized workflow management and monitoring. – Utilized ActiveBatch’s Queue Management for dynamic job assignment. – Integrated with IBM Cognos BI for streamlined report creation.	– Improved batch processing success rate from 30% to 95%. – Reduced batch runtimes by 55%. – Centralized monitoring and improved productivity.
ActiveBatch	RelayHealth	Atlanta, Georgia, USA	Healthcare Services	IT Process Automation and Workflow Management	– Reliance on disparate Windows and Perl scripts. – Lack of centralized control and monitoring. – Manual, time-consuming processes for batch operations. – Need for real-time business continuity and compliance.	– Migrated scripts to ActiveBatch for centralized management. – Utilized Date/Time and event automation. – Implemented drag-and-drop Job Steps for encryption/decryption. – Used Non-Cluster Failover for data recovery.	– Executed over 3 million jobs per month with a 99% success rate. – Improved success rate by 10% over previous tools. – Enabled IT expansion without additional hires.
ActiveBatch	Subway	Milford, Connecticut, USA	Food & Beverage, Restaurant	Automating Teradata Data Warehousing	– Disparate SQL servers with no ability to manage dependencies. – Manual handoffs and flag waving. – Need for real-time process automation. – Integration of legacy systems with new Teradata platform.	– Centralized management of workflows and dependencies. – Used ActiveBatch’s Integrated Jobs Library and Teradata Extension. – Enabled dynamic management of workflows based on event triggers. – Reduced scripting with drag-and-drop automation.	– Improved report deliverability to 99.5%. – Reduced time spent on managing data loads from 10 hours to less than 4 hours a week. – Streamlined data warehousing processes for better efficiency.
ActiveBatch	Partnership HealthPlan	Fairfield, California, USA	Healthcare	Automating Core Insurance Policies	– Transition from legacy COBOL-based system to UNIX. – Managing thousands of lines of custom script. – Need for centralized job scheduling. – Complexity in coordinating jobs and processes.	– Encapsulated scripts into reusable jobs within ActiveBatch. – Used single jobs as templates and reference jobs. – Streamlined scheduling and recovery processes. – Automated claims processing across programs.	– Saved approximately $200,000 annually by reducing staffing needs. – Improved efficiency in job management. – Enabled transition from COBOL to more modern languages. – Reduced code maintenance and manual intervention.
RunMyJobs by Redwood	Coca-Cola HBC	26 countries (including Athens)	Beverage Bottling	Centralizing IT operations and SAP integration	– Disparate operations systems post-merger. – Need to integrate and centralize IT systems across countries. – Rapidly increasing operational complexity and user base.	– Implemented RunMyJobs to automate and centralize SAP operations. – Integrated with SAP R/3, SAP BW, and SAP SCM. – Optimized batch processing and job scheduling.	– Reduced daily scheduled batch workload from 300 to 180. – Improved transparency and control. – Streamlined hardware usage. – Enabled expansion to new countries and users. – Enhanced synchronization of SAP systems.
RunMyJobs by Redwood	Epson	Global	Imaging Products	Integrating processes and improving efficiency	– Managing 14,000 event-driven processes daily. – Identifying redundant processes. – Time-consuming manual tasks. – Need for seamless integration with SAP ERP.	– Migrated from on-premises to cloud-based RunMyJobs. – Automated and managed business processes across on-premises, cloud, and containerized environments. – Enabled parallel processing.	– Saved 10.5 working days per quarter. – Reduced processing time from 14 hours to 8. – Improved end user experience. – Focused SAP Basis team on system monitoring rather than administration. – Achieved considerable cost-savings.
RunMyJobs by Redwood	UBS AG	Global	Financial Services	Improving business intelligence and efficiency	– Managing 1 billion transactions per month. – Reporting on 500 million account balances. – High manual effort and complex IT processes. – Rising Total Cost of Ownership (TCO).	– Developed a new accounting and reporting system with Redwood’s cloud-based automation. – Integrated 170+ applications. – Automated data processing and reporting.	– 30% improvement in IT process solutions. – 45% reduction in reporting time (from 9 days to 5 days). – Streamlined and centralized financial reporting. – Enhanced business intelligence and responsiveness.
RunMyJobs by Redwood	Esprit	Global	Fashion	Optimizing SAP processes and cost reduction	– Managing third-party hosted SAP BPA system. – High external hosting costs. – Need for upgraded features and functionality. – Resource-intensive maintenance.	– Migrated from SAP BPA to RunMyJobs by Redwood. – Leveraged SaaS-based model to reduce costs. – Optimized SAP processes with additional features and connectors.	– Seamless migration with no delays. – Eliminated per-connection license fees. – Reduced costs and maintenance. – Increased flexibility and efficiency. – Enhanced process orchestration and scalability.
Stonebranch Universal Automation Center (UAC)	Dutch Bank	Netherlands	Financial Services	Mainframe modernization and workload automation	– Decommissioning IBM mainframe and replacing IBM TWS/IWS. – Complex workflows and scheduling environments. – Lack of integration between platforms and applications.	– Selected Stonebranch UAC for dynamic, event-driven enterprise-wide workload automation. – Consolidated environment with secure, modern automation solution.	– Reduced total number of jobs by 45%. – Improved transparency and simplicity in IT processing by 86%. – Decreased operating costs by 60%. – Enhanced automation capabilities.
Stonebranch Universal Automation Center (UAC)	Expedia Group	Global	Travel Technology	Modernizing workload automation platform for DevOps and business-user self-service enablement	– Outdated WLA system with cumbersome thick client and outdated licensing. – High support costs and slow deployment processes. – Lack of self-service capabilities for developers and end-users.	– Replaced legacy WLA system with Stonebranch UAC, a modern, scalable, and secure solution. – Enabled self-service, no thick client, robust API, and integrated file transfer capabilities.	– Lowered support costs. – Reduced task effort by 50%. – Faster onboarding (from 1 week to 1 day). – Seamless transition with 90% handled internally. – Improved ROI and lower total cost of ownership.
Stonebranch Universal Automation Center (UAC)	PSCU	United States	Financial Services (Credit Union)	Automating workflows after revamping application performance management (APM)	– Legacy tool unable to support growing automation needs. – Manual processes caused delays and inefficiencies. – End-users were responsible for alerting IT on workflow failures.	– Implemented Stonebranch UAC to create customizable workflows. – Empowered end-users with speed and stability. – Easy learning curve and strong support from Stonebranch during POC.	– Completed migration of jobs six weeks ahead of schedule and on budget. – Decreased Mean Time to Acknowledgement (MTTA) and Mean Time to Repair (MTTR). – Fully automated finance workflows.
Stonebranch Universal Automation Center (UAC)	Weis Markets	United States (PA, MD, DE, NJ, NY, VA, WV)	Grocery Retail	Replacing legacy BMC Control-M scheduler for better cost-efficiency and ease of use	– Legacy BMC Control-M scheduler was no longer supported. – High upgrade costs. – Poor usability.	– Selected Stonebranch UAC for improved ease of use, functionality, and cost efficiency. – Universal Agents allowed for unlimited task running, reducing costs.	– Reduced job definitions by 73%, from 1,284 in BMC to 342 in UAC. – Seamless upgrades and simplified management. – Vastly improved ease of use. – Lowered operational costs while improving performance.
JAMS Job Scheduler	Frontline Technologies	United States (North America)	Workforce Management Software	Scheduling SQL jobs, automating tasks, and improving disaster recovery (DR)	– Security risks with broad database permissions. – SQL jobs prone to blocking. – Poor disaster recovery synchronization.	– Implemented JAMS to centralize scheduling, resolve security and blocking issues. – Utilized JAMS for independent job scheduling and workload automation. – Employed log shipping for near real-time DR.	– Improved security by centralizing user privileges. – Eliminated blocking by separating SQL and JAMS tasks. – Achieved near-zero latency in disaster recovery with frequent log shipping. – Extended SQL server lifecycle.
JAMS Job Scheduler	Bon Secours Health System	EMEA (Ireland)	Healthcare	Centralized scheduling, reporting, and monitoring across IT systems and patient services (e.g., appointment reminders)	Lack of visibility and control over IT job scheduling and processes, manual error tracking	Implemented JAMS for centralized scheduling and monitoring across multiple databases and servers, streamlining SMS notifications and automating workflows	– Saved time and reduced errors in IT management. – Reduced manual effort for scheduling staff by 94%. – Streamlined patient COVID-19 pre-test questionnaires. – Enhanced workflow efficiency across departments.
JAMS Job Scheduler	Matlock Capital LLC	North America (USA)	Financial/Proprietary Trading	Centralized batch job scheduling across multiple platforms, improving IT process efficiency and reducing human intervention	Managing increasing IT process complexity across multiple platforms, risk of delays, need for robust monitoring and alerting	Implemented JAMS to unify UNIX and Windows scheduling systems, ensuring seamless migration, fast ROI, and reliable job execution	– Centralized scheduling across platforms. – Reduced need for manual job verification. – Improved reliability and efficiency in job management. – Fast and seamless implementation.
Control-M	Energias de Portugal (EDP)	Global (Headquartered in Portugal)	Utilities, Oil, Gas, and Energy	Automating and standardizing the invoicing process for accurate and timely production, printing, and shipping	Manual scripting of complex data workflows and frequent errors in invoicing process causing delays and inefficiencies	Implemented Control-M for advanced workflow orchestration, providing visibility, error detection, and centralized monitoring	– 46% reduction in application workflow incidents – 36% reduction in ITOps requests – Improved efficiency and standardization of processes – Facilitated multi-cloud adoption

Conclusion

These case studies demonstrate the transformative power of workload automation across a range of industries. By automating complex workflows and reducing manual intervention, businesses have seen significant improvements in efficiency, cost savings, and the ability to scale.

Whether it’s simplifying IT processes or delivering better customer experiences, workload automation continues to be a game-changer for organizations looking to optimize their operations and stay competitive in today’s fast-paced digital world.

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