9 Most Popular Defect Tracking Tools [Issue Tracking Tools]

Popular Defect Tracking Tools

Defect Tracking Tools

What is a Defect Tracking Tools?

Defect tracking tools are applications which help us to record, report and monitor the bugs in a software development project.

Before looking into the popular defect tracking tools list, I would like to raise some questions. Are you working in a company where excel sheets are using to track the defects? I don’t say using excel is not a good way of tracking bugs but why could not we try issue tracking tools, when we have best alternative open source tools. Everything in an organization is related to ROI (return on investment). So, most of the start-ups don’t invest on defect tracking tools and they simply use excel sheets to move on. Are you using any tool for tracking bugs? Is the tool you are using available in the below list else let us know the tool which you are using and we will include it in our list.

Most Popular Test Management Tools

You are a part of your organization. Why could not you suggest one defect tracking tool to your team from the list below? A good tool helps your team get organized and communicate effectively.

Also, it adds a feather on your hat by mentioning about defect tracking tool in your interview process or preparation of a resume.

Earlier I have posted Sample Resume for Software Testers Freshers and Experienced Professionals.

Don’t get confused with defect and bug. Check this post to get out of that chaos.

I always argue that just finding the bugs is not a job of a QA. A lot more a QA can do. But one of our primary jobs is to find bugs in software. 😉

Click here to find how to write a good bug report. Also, I recommend you to go through this post on bug life cycle. It gives a clear idea of how a bug goes through the life cycle to be fixed in SDLC.

List of Popular Defect Tracking Tools:

Here I am going to list the tools used for defect tracking contains both free and commercial ones.

  1. Bugzilla
  2. HP ALM
  3. JIRA
  4. Mantis
  5. Trac
  6. Redmine
  7. FogBugz
  8. YouTrack
  9. BugNet
  10. Backlog
  11. ReQtest
  12. eTraxis
  13. Zoho
  14. Axosoft
  15. Lighthouse
  16. BugHost
  17. Instabug

I am listing both free bug tracking tools and commercial bug tracking tools. Commercial tools have free trails too. Using free trial you could play around before choosing a commercial tool.

Now that you know of a list, let us take a look at each of them in detail.


Bugzilla Defect Tracking Tool

Bugzilla is an open source web-based bug tracking tool developed by Mozilla. It is one of the leading bug tracking tools used by many organizations.

It provides lots of features such as Advanced search capabilities, Email notifications, Scheduled Reports (Daily, Weekly, Hourly, etc.) by Email, Reports and Charts, Automatic Duplicate Bug Detection, File/Modify Bugs By Email, Time Tracking, Request System, Private Attachments and Comments and much more.

Type: Free

Click here to download


HP ALM Defect Tracking Tool

HP ALM is an application management solution to help you to define, build, test, and deliver applications fast and with confidence across the entire Software Development Life Cycle (SDLC). It’s a premium tool and has a free trial.

Type: Commercial and free trial available

Click here to download

JIRA (developed by Atlassian)

JIRA Defect Tracking Tool

According to Atlassian, JIRA is used for issue tracking and project management by over 50,000 customers. Companies like Twitter, Nasa, Audi, The Telegraph, and much more are using JIRA Software. Why still thinking, give a try. It is a commercial tool and it provides a free trail.

Type: Commercial and free trial available

Click here to download


Mantis Defect Tracking Tool

MantisBT is an open source web-based issue tracking tool. It also provides a mobile version. Users are able to get started in minutes to manage their projects. Compatible with Chrome, Firefox, Safari, Opera and IE 7+. It has features like email notifications, chat, mobile version etc.,

Type: It has both Free & Commercial versions (You get 30 days free trial on commercial plans too)

Click here to download


Trac Defect Tracking Tool

Trac is an open source, web-based project management, and issue tracking tool. The features include project management, bug tracking, search engine for tickets, email notifications etc.,

Type: Free (check @ official website)

Click here to download


Redmine Defect Tracking Tool

Redmine is an open source, web-based project management, and issue tracking tool. Some of the main features of Redmine are multiple projects support, flexible role based access control, flexible issue tracking system, Gantt chart, multi language support, issue creation via email etc.,

Type: Free

Click here to download


FogBugz Defect Tracking Tool

FogBugz is a web-based project management and issue tracking tool. It comes with features like a powerful search engine, issue tracking, Agile project planning, project management, support help desk, time tracking, discussion groups. Used by over 20,000 software development teams.

Type: Commercial but you get free for 2 users (on demand). Check the pricing page and confirm with the FogBugz support team if you feel to use it.

Click here to download


YouTrack Defect Tracking Tool

YouTrack is a web-based bug tracking tool and project management software developed by JetBrains. It allows you to install on your server. It includes features like Bug & Issue Tracking, Agile boards, Reporting, Time Management.

Type: Free (Stand-alone installed on your server for 10 users) & Commercial

Click here to download


BugNet Defect Tracking Tool

BugNET is a free, open source issue tracking and project issue management solution for the ASP.NET platform.

Type: Free

Click here to download



It allows you to capture, track bugs and seamlessly manage the end-to-end developement of your products. Teams can easily recognize
every bug in the workflow through this issue tracking tool. You can easily integreate Backlog bug tracking tool with tools like Slack,
Jenkins, Google sheets importer, Email importer, iOS App, Android App, Typetalk, Redmine, Jira Importer.

Type: Commercial and free trial available

Download Backlog bug tracker



ReQtest offers a bug tracking module that allows developers & testers to collaborate easily on fixing bugs. With ReQtest you can import all your bug reports from a CSV file. You can automatically synchronized ReQtest bugs with Jira issues. Also you can easily integrate JIRA projects with ReQtest projects.

Type: Commercial and free trial available

Download ReQtest bug tracker



eTraxis is an OpenSource bug tracking tool with ability to set up unlimited number of fully customizable workflows. “eTraxis” is acronym with initialism of “extensible tracking system”. eTraxis can be used for tracking almost anything, but the most popular cases are a bugtracker, a helpdesk, and even a CRM system.

Type: Open source

Download eTraxis bug tracker


Zoho Bug Tracker

Zoho Bug Tracker is an online bug tracker and issue tracking software that helps you to track and fix bugs quickly. You can easily integreate Zoho bug tracking tool with tools like Google, GitHub, Bitbucket, Dropbox, Zoho Analytics, Zoho Desk, Zoho Books, Zapier.

Type: Commercial and free trial available

Download Zoho bug tracker



Axosoft is a bug tracking system which allows you to use as on-premises software or as a hosted software. It allows you to manage your user stories, bugs, support tickets. Axosoft’s Card View is a fully interactive kanban board that allows you to visualize item real time statuses and progress.

Type: Commercial and free trial available

Download Axosoft bug tracker



Lighthouse is a web-based issue tracking application. No matter whether you’re a large company or a small bootstrapped team, Lighthouse is the perfect ticket tracking solution to keep track of your project development with ease. It also integrates with dozens of useful services like Airbrake, Github, Exceptional, Beanstalk, etc.

Type: Commercial and free trial available

Download Lighthouse



BugHost is a fully featured bug tracker designed to serve Enterprises, SMEs who need high volume licensing in a resonable price. It is easy to categorize, report and delegate bugs. It provides end-to-end solution designed for windows. It allows you to record unlimited defects. Even your customers can directly post bugs to your project and also it comes with strong security protection to access bugs.

Type: Commercial and free trial available

Download BugHost



Instabug is a bug reporting tool for mobile apps. It empowers mobile teams to release with confidence through comprehensive bug and
crash reports, in-app surveys, and real-time user feedback. You can connect Jira with Instabug to provide your users and testers with an
easy way to share their feedback and report any bugs they find in your app.

Type: Commercial and free trial available

Download Instabug Bug Reporting Tool

Over To You:

I have just mentioned popular Issue Tracking tools here. If you are using any other issue tracker tools which are not listed here. Please let us know in the comments section.

I would like to conclude here. If you find any other defect tracking tools so handy and useful, please comment below. Here I have hand-picked few posts which will help you to learn more about Software Testing.

If you have any more question, feel free to ask via comments. If you find this post useful, do share it with your friends on Social Networking.

Disclaimer: The order of tools doesn’t suggest any recommendations. You may choose any tool as per your requirements. 

Defect Tracking Tools

Rajkumar SM is a founder of SoftwareTestingMaterial. He is a certified Software Test Engineer by profession and blogger & youtuber by choice. He has an extensive experience in the field of Software Testing. He writes here about Software Testing which includes both Manual and Automation Testing. He loves to be with his wife and cute little kid 'Freedom'.

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