21 Best Bug Tracking Tools [DefectTracking Tools]

Defect Tracking Tools

What is Bug Tracking Tool / What is Defect Tracking Tool in Software Testing?

Bug tracking tools in software testing are applications that help us to record, report, and monitor the bugs in a software development project.

Before looking into the popular defect tracking tools list, I would like to raise some questions.

Are you working in a company where excel sheets are using to track the defects?

I don’t say using excel is not a good way of tracking bugs but why could not we try issue tracking tools, when we have the best alternative open source tools.

Everything in an organization is related to ROI (return on investment). So, most of the start-ups don’t invest in defect tracking tools and they simply use excel sheets to move on.

Are you using any tool for tracking bugs? Is the tool you are using available in the below list else let us know the tool which you are using and we will include it in our list.

Open Source Bug Tracking Tools

Open source bug tracking tools are available for free and these are the alternatives to popular commercial bug tracking tools. It doesn’t mean that all the open-source defect tracking tools are completely free. Some open-source bug tracking systems bring added value to their open-source one with their commercial project. Here in this article, we are going to list some open source bug tracking systems along with commercial defect tracking systems.

Most Popular Test Management Tools

You are a part of your organization. Why could not you suggest one defect tracking tool to your team from the list below? A good tool helps your team get organized and communicate effectively.

Also, it adds a feather on your hat by mentioning about defect tracking tool in your interview process or preparation of a resume.

Earlier I have posted a Sample Resume for Software Testers Freshers and Experienced Professionals.

Don’t get confused with the terms defect and bug. Check this post to get out of that chaos.

I always argue that just finding the bugs is not the job of a QA. A lot more a QA can do. But one of our primary jobs is to find bugs in software. 😉

Click here to find how to write a good bug report. Also, I recommend you go through this post on the bug life cycle. It gives a clear idea of how a bug goes through the life cycle to be fixed in SDLC.

List of Popular Defect Tracking Tools:

Here I am going to list the tools used for defect tracking contains both free and commercial ones.

I am listing both free bug tracking tools and commercial bug tracking tools. Commercial tools have free trails too. Using a free trial you could play around before choosing a commercial tool.

Now that you know of a list, let us take a look at each of them in detail.

#1. BUGZILLA

Bugzilla Defect Tracking Tool

Bugzilla is an open-source web-based bug tracking tool developed by Mozilla. It is one of the leading bug tracking tools used by many organizations.

It provides lots of features such as Advanced search capabilities, Email notifications, Scheduled Reports (Daily, Weekly, Hourly, etc.) by Email, Reports and Charts, Automatic Duplicate Bug Detection, File/Modify Bugs By Email, Time Tracking, Request System, Private Attachments and Comments and much more.

Pricing: Free

#2. HP ALM

HP ALM Defect Tracking Tool

HP ALM is an application management solution to help you to define, build, test, and deliver applications fast and with confidence across the entire Software Development Life Cycle (SDLC). It’s a premium tool and has a free trial.

Pricing: Commercial and free trial available

#3. JIRA (developed by Atlassian)

JIRA Defect Tracking Tool

According to Atlassian, JIRA defect tracking tool is used for issue tracking and project management by over 50,000 customers. Companies like Twitter, Nasa, Audi, The Telegraph, and much more are using JIRA Software. Why still thinking, give a try. It is a commercial tool and it provides a free trial.

Pricing: Commercial and free trial available

Don’t  miss: Best JIRA Alternatives You Should Know

#4. Mantis

Mantis Defect Tracking Tool

MantisBT is an open-source web-based issue tracking tool. It also provides a mobile version. Users are able to get started in minutes to manage their projects. Compatible with Chrome, Firefox, Safari, Opera, and IE 7+. It has features like email notifications, chat, mobile version, etc.,

Pricing: It has both Free & Commercial versions (You get 30 days free trial on commercial plans too)

#5. Trac

Trac Defect Tracking Tool

Trac is open-source, web-based project management, and issue tracking tool. The features include project management, bug tracking, the search engine for tickets, email notifications, etc.,

Pricing: Free (check @ official website)

#6. Redmine

Redmine Defect Tracking Tool

Redmine is open-source, web-based project management, and issue tracking tool. Some of the main features of Redmine are multiple projects support, flexible role-based access control, flexible issue tracking system, Gantt chart, multi-language support, issue creation via email, etc.,

Pricing: Free

#7. FogBugz

FogBugz Defect Tracking Tool

FogBugz is a web-based project management and issue tracking tool. It comes with features like a powerful search engine, issue tracking, Agile project planning, project management, support help desk, time tracking, discussion groups. Used by over 20,000 software development teams.

Pricing: Commercial but you get free for 2 users (on demand). Check the pricing page and confirm with the FogBugz support team if you feel to use it.

#8. YouTrack

YouTrack Defect Tracking Tool

YouTrack is a web-based bug tracking tool and project management software developed by JetBrains. It allows you to install it on your server. It includes features like Bug & Issue Tracking, Agile boards, Reporting, Time Management.

Pricing: Free (Stand-alone installed on your server for 10 users) & Commercial

#9. BugNet

BugNet Defect Tracking Tool

BugNET is a free, open-source issue tracking and project issue management solution for the ASP.NET platform.

Pricing: Free

#10. Backlog

backlog

It allows you to capture, track bugs, and seamlessly manage the end-to-end development of your products. Teams can easily recognize
every bug in the workflow through this issue tracking tool. You can easily integrate Backlog bug tracking tool with tools like Slack,
Jenkins, Google sheets importer, Email importer, iOS App, Android App, Typetalk, Redmine, Jira Importer.

Pricing: Commercial and free trial available

#11. ReQtest

reqtest

ReQtest offers a bug tracking module that allows developers & testers to collaborate easily on fixing bugs. With ReQtest you can import all your bug reports from a CSV file. You can automatically synchronize ReQtest bugs with Jira issues. Also, you can easily integrate JIRA projects with ReQtest projects.

Pricing: Commercial and free trial available

#12. eTraxis

eTraxis

eTraxis is an OpenSource bug tracking tool with the ability to set up an unlimited number of fully customizable workflows. “eTraxis” is an acronym with initialism of “extensible tracking system”. eTraxis can be used for tracking almost anything, but the most popular cases are a bug tracker, a helpdesk, and even a CRM system.

Pricing: Open source

#13. Zoho

Zoho Bug Tracker

Zoho Bug Tracker is an online bug tracker and issue tracking software that helps you to track and fix bugs quickly. You can easily integrate the Zoho bug tracking tool with tools like Google, GitHub, Bitbucket, Dropbox, Zoho Analytics, Zoho Desk, Zoho Books, Zapier.

Pricing: Commercial and free trial available

#14. Axosoft

axosoft

Axosoft is a bug tracking system that allows you to use as on-premises software or as a hosted software. It allows you to manage your user stories, bugs, support tickets. Axosoft’s Card View is a fully interactive kanban board that allows you to visualize item real-time statuses and progress.

Pricing: Commercial and free trial available

#15. Lighthouse

LightHouse

Lighthouse is a web-based issue tracking application. No matter whether you’re a large company or a small bootstrapped team, Lighthouse is the perfect ticket tracking solution to keep track of your project development with ease. It also integrates with dozens of useful services like Airbrake, Github, Exceptional, Beanstalk, etc.

Pricing: Commercial and free trial available

#16. BugHost

BugHost

BugHost is a fully-featured bug tracker designed to serve Enterprises, SMEs who need high volume licensing in a reasonable price. It is easy to categorize, report, and delegate bugs. It provides an end-to-end solution designed for windows. It allows you to record unlimited defects. Even your customers can directly post bugs to your project and also it comes with strong security protection to access bugs.

Pricing: Commercial and free trial available

#17. Instabug

Instabug

Instabug is a bug reporting tool for mobile apps. It empowers mobile teams to release with confidence through the comprehensive bug and crash reports, in-app surveys, and real-time user feedback. You can connect Jira with Instabug to provide your users and testers with an easy way to share their feedback and report any bugs they find in your app.

Pricing: Commercial and free trial available

#18. DoneDone

DoneDone

DoneDone is a simple issue tracker software. It is used to manage the development, testing, and customer support. You can connect DoneDone with Harvest, Slack, GitHub, Glip, Zapier, Google Drive, and TestLodge. It comes with a free 30-day trial.

Pricing: Commercial and free trial available

#19. Bug Frog

Bug Frog

Bugfrog is a visual defect reporting system. It allows us to capture and send annotated screenshots to our favorite tools straight from our browser. It supports integration with the tools such as Trello, JIRA, Slack, Asana, Zapier, Github, Gitlab, and Monday.com. It comes with two weeks of a free trial.

Pricing: Free trial for 14 days and thereafter $19 per month.

#20. Ybug

Ybug

Ybug is a visual feedback and bug reporting tool for websites.

Features:

  • Collect feedback with screenshots – Get a screenshot of the page along with the feedback and all the necessary context such as the browser and environment details.
  • Client-side error recording – We capture Javascript errors and console output for faster bug reproduction and debugging.
  • Integrates with your bug tracker – Do you already use another bug tracking tool? No problem! Ybug integrates with 20+ 3rd party services.
  • Works in all modern browsers.
  • Chrome & Firefox extensions.
  • Easy to set up & customize.
  • Email and chat support.
  • Future video bug tracking (currently in progress).

Pricing: It comes with a free plan for 1 team member with 1 project. Also it has three different plans Basic (5 team members with 3 projects), Startup (15 team members with 10 projects), and Company (30 team members with 15 projects) with pricing €10 /mo, €23 /mo, and €47 /mo

#21. zipBoard

zipBoard defect tracking tool

zipBoard is a web-based visual review and bug tracking tool. It’s simple, easy-to-use UI and ability to be integrated with apps like Slack, JIRA, Slack, etc., makes it a great review and collaboration tool that both technical and non-technical stakeholders can use easily. Also, you can have unlimited collaborators.

Pricing: zipBoard has a free 14-day trial and has premium plans based on your needs. You can subscribe monthly or annually.

Over To You:

I have just mentioned popular Issue Tracking tools here. If you are using any other issue tracker tools which are not listed here. Please let us know in the comments section.

I would like to conclude here. If you find any other defect tracking tools so handy and useful, please comment below. Here I have hand-picked a few posts which will help you to learn more about Software Testing.

If you have any more questions, feel free to ask via comments. If you find this post useful, do share it with your friends on Social Networking.

Disclaimer: The order of tools doesn’t suggest any recommendations. You may choose any tool as per your requirements. 

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