11 Best IT Process Automation Software in 2025

Many IT process automation (ITPA) solutions are available. This guide helps you choose the best IT process automation tool for your IT and business needs.

IT process automation software helps develop, manage, and monitor automated processes for IT and business functions. Below is a curated list of top IT process automation tools, plus explanations of what ITPA is and its benefits.

Comparison – IT Automation Software

What is IT Process Automation?

IT process automation (ITPA) software automates processes that manage data and dependencies across systems and applications. By automating manual tasks, organizations can:

• Improve operational efficiency
• Mitigate risks and reduce human error
• Minimize operating costs and process complexity
• Simplify enforcement of security standards

ITPA tools are typically deployed within IT departments to streamline the delivery of IT services and business data. Using ITPA, users can monitor and manage almost any automated process from a single point of control. Most solutions provide programmatic or API-based integrations to create reliable, flexible end-to-end workflows without relying on fragile UI-based connections.

Example use case: Automating employee onboarding — create a templated workflow that automatically provisions user accounts, permissions, and payroll entries without repetitive manual tasks or error-prone scripts.

Benefits of IT Process Automation

IT process automation helps organizations save time, resources, and effort while making processes more reliable and responsive. Key benefits include:

• Centralized monitoring and management of digital processes across IT and business operations.
• Orchestration across sales, production, customer service, billing, and more.
• Streamlined data flow and timely, accurate reporting to support decision-making.
• Reduction of human error and increased process reliability and efficiency.
• Identification and resolution of bottlenecks, delays, and other operational issues.
• Capability to automate tasks across data centers, ERP, financial services, procurement, and IT infrastructure.
• Self-service portals for business users and help desk teams.
• Increasing adoption of machine learning for intelligent, real-time optimization.
• Faster process times and scalable automation environments that adapt to business demand.

List of IT Process Automation Tools

Quick list of recommended tools (details follow):

#1. ActiveBatch Workload Automation

ActiveBatch is a low-code IT process automation solution that enables rapid integration, automation, and orchestration of an entire IT landscape. It offers hundreds of prebuilt integrations, universal connectors, and a Super REST API Adapter to integrate virtually any application or system. The drag-and-drop workflow designer, reusable templates, and self-documenting job steps simplify building end-to-end processes.

Features:

• Seamless integrations and a low-code Super REST API adapter
• Self-Healing Platform that uses system and performance data for proactive remediation
• Real-time monitoring, auto-remediation, and dynamic resource provisioning
• Secure handling of scripts across scripting languages and cross-platform workflows
• Support for Windows Security Model (Kerberos, Active Directory)
• Self-service portals for democratized automation
• Machine learning-driven dynamic provisioning and cloud management

Verdict: Build automated workflows without custom scripting. ActiveBatch includes real-time insights, customizable alerting, and many out-of-the-box capabilities.

Pricing: Contact for a quote; free 30-day trial and demos available.

#2. RunMyJobs by Redwood

RunMyJobs (Redwood) is an integrated platform for building and running workflows across systems and applications. It emphasizes clean core architecture and direct integrations with technologies such as SAP RISE, S/4HANA, and BTP. Redwood achieved Leader status in the 2025 Gartner Magic Quadrant for SOAP.

Features:

• Automates repetitive manual tasks across environments
• Reusable job steps, sequences, and calendars to reduce errors and duplication
• Comprehensive monitoring of project status and progress
• IT Process SLA Monitoring for proactive performance notifications

Verdict: A cloud-native SaaS platform that automates and orchestrates IT and business processes together, supporting event-driven workloads and managed file transfers.

Pricing: 30-day free trial; flexible and predictable pricing.

#3. Tidal IT Process Automation Software

Tidal provides tools for automating IT processes and tasks to streamline support operations, reduce manual labor costs, and improve service quality and productivity. It features a drag-and-drop workflow designer, customizable process modules, and integrated reporting for visibility into process performance.

Features:

• Streamlined processes for data integrity and reduced manual labor
• Advanced analytics to identify improvements and optimize efficiency
• Automated scheduling for faster response times
• Integration with leading ITSM tools for smooth transitions between systems
• Cloud-based architecture accessible from any device

Pricing: Contact for a quote.

#4. Salesforce

Salesforce is a leading CRM and data solution used globally for B2B and B2C activities across organizations of all sizes. It integrates customer and supplier information across locations and channels, and enables collaboration among sales representatives and other employees.

Features:

• Scalable, trusted network with intelligent capabilities
• Low-code tools to build enterprise-quality, mobile-friendly apps
• Low-code process automation for turning complex business processes into workflows

Verdict: Offers an end-to-end workflow solution and flexible process design—suitable for businesses of any size and industry.

Pricing: Contact them for a quote.

#5. Kissflow

Kissflow manages IT infrastructure processes, from simple network systems to server solutions. It automates installation, testing, deployment, configuration, upgrades, and security management through no-code interfaces.

Features:

• No coding required
• Custom reports, dashboards, and actionable insights
• Real-time dashboard information on processes
• Easy-to-use interface and workflow creation with quick changes

Verdict: Good for no-code digital transformation. Starter package for small teams; Professional for integrated workflows; Enterprise for advanced security and controls.

Pricing:

• Starter – $390 per month (30 users)
• Professional – $690 per month (50 users)
• Enterprise – $1,500 per month (100 users)

#6. Comindware

Comindware is a low-code workflow management and IT process automation tool that processes and integrates business data. It supports mobile device management, data center automation, desktop management, and more.

Features:

• Task, data, and document management for changing processes
• Fully configurable UI and workspace personalization
• Cloud or on-premise deployment with API integration
• Custom web forms, team collaboration, and mobile availability

Verdict: A feature-rich workflow management tool with advanced integration capabilities and visibility into task progress.

Pricing: Contact for a quote. Cloud trials available.

#7. CA Technologies

CA Technologies (now part of Broadcom) automates IT processes across organizations to deliver services and enforce standards and compliance policies.

Features:

• Flexible data bus supporting complex processes
• Scalability, high availability, and fault tolerance for large-scale execution
• Visual authoring tool to simplify automation from concept to production
• Multiple activity-type triggers (user interaction, inbound API, schedules)

Verdict: Suitable for organizations needing integrated solutions to replace manual, resource-intensive IT operational procedures.

Pricing: Contact them for a quote.

#8. Integrify

Integrify automates workflows and IT processes with intuitive forms and workflow tracking to improve operational efficiency.

Features:

• Custom document and file approval workflows
• Rule-based document routing
• Drag-and-drop workflow builder
• Reminders, notifications, and time-outs
• Trend and bottleneck analysis, audit trails, and shared dashboards

Verdict: Provides unlimited forms, processes, document storage, and audit trails—suitable for collaborative teams and workflow automation.

Pricing: Contact them for a quote.

#9. Nintex Platform

Nintex provides workflow automation, RPA, document generation, forms, mobile apps, process analytics, and process mapping via a drag-and-drop designer.

Features:

• Time and cost savings with improved customer and employee experience
• E-signature capabilities
• Visual process mapping, digital forms, workflow automation, and RPA
• Integration with any business app or service

Verdict: A comprehensive platform for designing, deploying, and managing process automation solutions.

Pricing: Free trial available.

• Standard – $875 per month (unlimited users)
• Enterprise – $1,350 per month (unlimited users)

#10. Arago HIRO AI

HIRO AI by Arago is a knowledge-based automation tool using AI to automate end-to-end processes. It targets SMEs and enterprises and accelerates digital transformation.

Features:

• Agile Automation enables direct automation of employee processes
• Learns over time to automate a growing proportion of tasks
• Uses AI to autonomously automate business processes based on provided expertise

Verdict: Accelerates end-to-end process automation and increases automation coverage.

Pricing: Contact them for a quote.

#11. Ignio

Ignio uses AI and automation to move organizations toward autonomous operations, improving resilience, assurance, and customer satisfaction. It focuses on rapid root cause isolation, task automation, and predictive impact analysis.

Features:

• Autonomous alert life-cycle management
• Auto-triage, diagnosis, and prescribed corrective actions
• Historical data analysis to mine problem signatures and assess risk
• “What if” impact analysis for proposed changes

Verdict: Widely used in banking, finance, insurance, and retail for root cause isolation, automation, and predictive analysis.

Pricing: Contact them for a quote.

#12. ProcessMaker

ProcessMaker is a low-code BPM and digital process automation platform for designing and deploying complex business processes across systems, reducing manual tasks and data silos.

Features:

• Enhanced visibility and tracking of processes for operational excellence
• Charts and reports based on filtered searches
• Drag-and-drop tasks and decision points, forms, users, and data connectors
• Visual process error validation and BPMN syntax checking

Verdict: Connects legacy software and point solutions to support digital transformation and centralized process orchestration.

Pricing:

• Standard – Starts at $1,495 per month billed annually + per-user pricing
• Enterprise – Starts at $2,479 per month billed annually + per-user pricing
• Custom – Contact for a quote

Conclusion

IT Process Automation (ITPA) software is essential for IT teams and businesses to automate repetitive tasks across IT and back-office operations. ITPA tools provide centralized consoles for developing, monitoring, and orchestrating end-to-end processes, often including BPM capabilities to further streamline operations.

The tools listed above span lightweight RPA and robust workload automation platforms with reliable programmatic and API-based integrations. Top recommendations in this list include Redwood RunMyJobs, ActiveBatch Workload Automation, and Kissflow.

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