Best RPA Tools (Robotic Process Automation) in 2020

Robotic Process Automation Tools

Are you looking for the Best RPA Tools?

Do you find anything lovable about robots and computing software; well I certainly do! Even though I work in a monotonous back-office environment, robotic procedures have enhanced to a great extent in regard to the importance of automation.

Define RPA (Robotics Process Automation)?

It is a business process automation technology that allows a computer program or robot to replicate otherwise the manual process in an automated, reliable, and repeatable manner.

Robotic (R) – It is a software that mimics human actions like click, keystrokes, navigation and so more.

Process (P) – Sequence of steps taken to achieve the desired result

Automation (A) – Performing the sequences of steps in a process without any human intervention.

Types of RPA Tools:

The various types of RPA bots are as follows:

1. Attended RPA bots
2. Unattended RPA bots
3. Hybrid RPA bots

What is the difference between Attended Automation, Unattended Automation & Hybrid RPA

The difference between the types of RPA tools is as follows.

Attended Automation:

Attended RPA bots act as a personal assistant and help in completing simple repetitive tasks based on user-triggered actions.  

Here the bot passively resides on the user’s machine. For example, if a customer’s inquiry is being handled by you. The ‘agent’ or the ‘bot’ takes care to scrap information and paste it in the relevant fields. The key here is you get to decide where to launch a bot.

Unattended Automation:

Unattended RPA bots execute tasks and interact with applications without any human involvement. These bots have decision-making capabilities.

No matter how negative this sounds but it might interest you to know that this type elevates RPA to another level. As a result, lots and lots of time is being saved for the back-end employees. Here a bot can launch another bot.

For example, these bots have capabilities to complete back-office functions like data processing and data management without human intervention.

Hybrid Automation:

Hybrid RPA bots are a combination of both attended and unattended RPA bots. These bots can be helpful in the end-to-end business processes such as invoice processing.

Instead of completely depending on algorithms, the process gets automated in both an efficient and practical manner.

Wondering why it makes sense of incorporating RPA in a corporate environment? Well, the tech has huge potential to eliminate some of the most time-consuming and repetitive manual processes. For example, right from managing an accountant’s day to day work, the tech can offer additional value in regards to strategic viewpoint as well as making profound decisions. Further below I would like to mention certain benefits offered by Robotic Process Automation.

Benefits of using RPA

  • Reduce in terms of cost- I personally find RPA a profitable investment. I mean using the tech doesn’t offer benefits limited to cost saving but it also enables businesses to generate adequate amount of revenue. Deploying more and more robots can certainly automate business functions in a cost efficient manner.
  • Standardization and control on overall procedures- By deploying RPA you have the entire control in your hand. This certainly leads to creating a win-win situation for both business as well as your end clients.
  • Increases productivity and speed of processing- Automation definitely leads to increase in productivity; there is no debate about it. At the same time it also results in faster internal reporting, on-boarding and other internal activities.
  • Derive predictability and high quality- Do you really think software bots can be prone to human error? Probably not! Unlike us they will never get tired or distracted. Which means you are bound to receive more accurate results.
  • Minimizing manual error- One of the biggest advantages of using virtual workforce is bots work all the time, 24-hours a day every single day of the year. Unlike humans, they don’t have any emotional unproductive day.
  • Better Return on Investment (ROI) – This one is easy. With increase in productivity nothing can stop your business from receiving better return on investment.
  • Enhanced customer experience- No one likes the breach of security. Agree or not, but most of the fraud cases happen internally. Using RPA works at its best when it comes to protecting the privacy of your vendors and clients.

Where We Use:

  • Payroll and order processing
  • Shipment scheduling and tracking
  • Fraud case investigation
  • Support & helpdesk
  • Banking processing
  • Excel comparison
  • Status reports

Best RPA Tools List

The following are the top RPA tools in the market and we try to include both open-source RPA tools and commercial ones. 

1. Blue Prism:

Blueprism Robotic Process Automation Tool

Blue Prism pioneered Robotic Process Automation (RPA) seems to be delivering a successful digital workforce on a global note. Often known as the trusted and secured RPA platform of choice, Blue Prism assists a business operation to be agile and cost-effective automating manual and rule-based repetitive back-office procedures. The Blue Prism tool deploys drag and drops features to automate various business processes.

Its features include:

  • Support multi-environment deployment model
  • Security implemented for network and software credentials
  • Efficient implementation
  • The robust and feature-rich analytics suite
  • Improved Control Room for real-time feedback

2. Automation Anywhere

Automation Anywhere Robotic Process Automation Tool

Automation provides on-premise and cloud services leading to implement all core capabilities. The tool turns out to be pretty ideal for both media as well as large organizations. Featuring intelligent elements like language understanding and addressing any unstructured data, the tool offers the best services like never before.

It features include:

  • Bank-grade security
  • Authentication, encryption, and credentials
  • Real-time reports and analytics
  • Smart automation for business and IT operations
  • Rapidly Automates complex and complicated tasks

3. UiPath

UiPath Robotic Process Automation Tool

Are you looking for an RPA tool that has the potential to provide all core capabilities? UiPath is a user-friendly name highly recommendable for both techies and non-techies. Whether you own a small, medium or large size business, the tool works for all.

Its core features include:

  • Provides security, encryption and access controls
  • Automate faster and support for Citrix
  • Open platform that can handle any amount of complexity


4. Pega

Pega Robotic Process Automation Tool

The business process management tool offers only cloud-based solutions or services and is highly used on desktop servers. Right from Windows, Linux, and Mac, the tool can be used anywhere.

Its features include:

  • Easy deployment of solutions to the customer
  • Cloud-based solution
  • Event-driven approach makes it faster
  • Robust and reliable tool

5. Softomotive

Softomotive Robotic Process Automation Tool

If you are looking for a Robotic Process tool that offers two solutions at a time, Softomotive is worth considering. The tool definitely increases productivity, performance, and efficiency of enterprises.

Its features include

  • From scratch to completion; design to production
  • Adequate accuracy, security and error handling
  • Integrated with SAP, Salesforce, Oracle Financials, and PeopleSoft Automation
  • Supported by .NET and SQL server.

6. Context

This tool, in particular, is accurate for any size front offices. Other than rendering on-premise and cloud services, it works for all workstation applications. This robotic process automation offers a complete view, online help and shares data within two or more applications.

Its features include:

  • Supports Citrix and RDP hybrid virtualization
  • Reports and analytics
  • Automate tasks in real-time
  • Ensure the proper sequencing of tasks
  • Gather and manage a contextual data collection
  • Provide appropriate contextual assistance

7. Kryon

Kryon Robotic Process Automation Tool

This RPA offers three solutions when it comes to automation; i.e. Unattended, Attended, and Hybrid. The attended tool gives you speed, accuracy, and efficiency at work. The deadly combination works on the cutting edge of RPA technology, encouraging innovation in the discovery of becoming automated processes.

Its features include:

  • A scalable system
  • Render recording facility
  • Perform tasks with greater speed, accuracy, and efficiency
  • Support all repetitive and time-consuming business processes
  • Improves productivity

8. NICE Systems

Nice Robotic Process Automation Tool

Often known as a NEVA-Nice Employee Virtual Attendant, the Nice RPA software encourages the employees in repetitive tasks. The tool firmly supports any organization to take firm and accurate conclusions based on high-level analytics of structured and unstructured data.

Its features include:

  • Offers attended and unattended server automation
  • Automating ordinary tasks, Compliance adherence, and Up-sell
  • Cloud-based and on-premise solutions
  • Improved Customer Satisfaction
  • Increased productivity
  • Greater resource utilization

Hope you have learned various tools used in RPA like Automation Anywhere, UiPath, RPA Blue Prism, and various types of RPA bots.

Author Bio

Shira Gray is working as a Business Development Executive at eTatvaSoft.com. She writes about emerging technologies. Being a tech geek, she keeps a close watch over the industry focusing on the latest technology news and gadgets.

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Disclaimer: The order of these test management tools doesn’t suggest any recommendations.

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Rajkumar

1 thought on “Best RPA Tools (Robotic Process Automation) in 2020”

  1. I can know about RPA in very detail as previously i have not much idea about RPA. By this i got to know some features, structure, and all the other important things in the Robotic Process Automation.

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